Please see all of your orders listed within our Order Tracker here: https://www.protechkitzone.com/index.php?route=extension/module/guestorder or within your accounts section here: https://www.protechkitzone.com/account

Whilst we would ask that you check the details of your order very carefully before placing your order we may be able to make changes to your purchase if it hasn’t already been shipped from the warehouse. Please contact our customer service team to find out if this is possible.

We apologise if your item is out of stock or not available in your size but unfortunately popular items do tend to sell out quickly. However, we would encourage you send us an email and we can check to see when it is expected back in stock.

If you are experiencing issues with our website which is preventing you from placing your order please contact our customer service team who will be happy to assist.

Your security whilst shopping with us at Ultra Football is very important and we take all reasonable measures to ensure that your credit card details and personal details are kept safe at all times. Your credit card information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Furthermore, our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We accept payment via VISA, MasterCard. For American Express only accept in-store only. Your card will be debited at the time of order.

Yes we accept PayPal as a payment method. At the checkout select Checkout with PayPal. You will be redirected to PayPal where you follow the onscreen instructions to enter your personal information and complete your payment. After completing your order you will receive two emails, one from ProtechKitZone confirming your order and one from PayPal to confirm your payment.

Yes, we do and only available for Malaysian! Split your purchase into 3 interest-free payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every monthly. No interest or added fees when you pay on time! Read more about AtomeMY here.

We accept the following payment methods: • Visa, MasterCard, American Express (in-store only), FPX, AtomeMY, PayPal and Bank Transfer